Shipping & Returns

Shipping and Refund Policy

1. General Information

Welcome to Custom Clippers and repair also referred to as the "Website," "Site," "We," "Us," "Our"). Thank you for choosing us, we value your trust.

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. If clippers are damaged upon arrival you must contact us on that day so we can assess the problem. When you ship the clipper product back to us please send us a invoice of the cost of shipping to have shipping costs refunded after repairs shipping will be free of charge. 30 days after delivery if your clippers are damaged eg. As far as your blade breaking or cord burn out clipper… repairs are free customer will have to provide new blade new cord and shipping. New blade and cord if needed can be purchased through custom clippers and repair.

2. Delivery Location

Items offered on our website are available for delivery to addresses in the U.S. only currently, stay tuned!

3. Delivery Time

Estimated delivery time of 30 days is to be expected due to the fact that your clipper will be internally customized, and hand-painted. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [5] business days of the date of your order. Business day means Monday to Friday, excluding holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are included at the moment for all orders with U.S. shipping destinations.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at customclipperandrepair@gmail.com.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at customclipperandrepair@gmail.com.

7. Refund Policy

NO REFUND POLICY

Due to the nature of the fact that your clipper will be and hand-painted, all the products offered through the website are non-refundable under any circumstances. ALL SALES ARE FINAL, and no exceptions will be made. Thank you for your understanding.

We will not be liable for any products purchased by mistake. In circumstances where an extra or a different product is purchased by mistake, we would not be accountable.

By purchasing any product from this site, you acknowledge and agree to this no refund policy.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customclipperandrepair@gmail.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

For any further clarification of our Policy, please write to us at customclipperandrepair@gmail.com.